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Shipping & Returns

Shipping Policy

All of our items are shipped from India at a flate rate of $250usd. Estimated delivery time is 3 weeks for items that are already in stock. For custom items such a rings, armlets and bangles, please estimate around 4 weeks for delivery.  We will notify you with tracking details once your order is shipped.

Customs and Duties

International orders may be subject to local charges, as customs or duties are charged once the parcel reaches its destination. These types of charges are the responsibility of and to be paid by the recipient of the parcel. Sattva Jyotish Gems does not control these charges, nor do we know what they may be as it varies by country. Please contact your local customs office for further information. Sattva Jyotish Gems also cannot accept any return due to custom charges in this case, we will not take responsibility for an abandoned package.


You can exchange or return any loose gemstone within 7 days of receiving it for a full refund. Custom rings, armlets, pendants or bangles are final sale and non-refundable.

In order to return your product, you must notify us through our contact page we will then email you with instructions for returning your item.